Important information
Privacy Policy
How personal information may be collected, used, protected and accessed when you deal with Cloud Nine Loans.
Information collected
Information may include contact details, identity information, financial circumstances, goals, property or asset details and documents needed to assess or progress a finance enquiry.
Use and disclosure
Information may be used to respond to enquiries, assess finance options, assist with applications and meet legal obligations. It may be shared with relevant licensees, aggregators, lenders, valuers, insurers, service providers and regulators where required.
Storage and security
Reasonable steps should be taken to protect personal information from misuse, interference, loss and unauthorised access. Sensitive documents should be exchanged through an approved secure method.
Your choices and rights
You may ask to access or correct your personal information, raise a privacy concern or ask how information is handled by emailing info@cloudnineloans.com.au.
Website enquiries
Do not include identity documents, account credentials, tax file numbers or detailed financial records in the initial website enquiry.